In case of late payment the dunning process (pre-legal collection) starts immediately. The dunning process as well as the legal collection process i.e. the pursuit are initiated and managed by Cashare.
Reminders and warnings are sent according to the following schedule:
Payment reminder after 5 days
1. Warning after 10 days
2. Warning after 20 days
3. Final warning after 30 days
The final warning usually has a payment term of 10 days. If no payment is made during that time the legal collection process is initiated (legal pursuit of the debt).
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